Tag Archives: health communication

Paths to Safer Care

Improving Health Literacy: One Key to Improving Health Care Safety

by Tejal K. Gandhi, MD, MPH, CPPS • October 15, 2015 • 0 Comments

Editor’s note: This week’s guest contribution comes from NPSF President Tejal Gandhi’s blog which looks at health literacy through the lens of patient safety, offering health care professionals guidance in becoming better communicators.   If you’ve ever misheard a conversation or misread directions, you know the pitfalls of written and spoken language. Messages are not […]

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Tejal K. Gandhi, MD, MPH, CPPS Tejal K. Gandhi, MD, MPH, CPPS, is chief clinical and safety officer at the Institute for Healthcare Improvement (IHI). Previously, she was president and CEO of the National Patient Safety Foundation, which merged with IHI in May 2017. An internist and associate professor of medicine at Harvard Medical School, Gandhi was formerly the chief quality and safety officer at Partners Healthcare in Boston, Massachusetts. In 2009 she received the John M. Eisenberg Patient Safety and Quality Award for her contributions to understanding the epidemiology and possible prevention strategies for medical errors in the outpatient setting.

Tejal K. Gandhi, MD, MPH, CPPS has 9 post(s) at EngagingPatients.org

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