Having recently completed my third year on the judging panel for the John Q. Sherman (JQS) Award for Excellence in Patient Engagement (proffered by EngagingPatients.org in partnership with the National Patient Safety Foundation), it’s a great time to reflect on the evolution of patient engagement as evidenced in the nominations. Since its inception, the JQS […]
Since joining the EngagingPatients.org team in December 2014, I have been routinely astonished and impressed by the remarkable work being done throughout the country to improve the way patients are engaged in their own healthcare. Your passion and commitment to improving patient outcomes is pervasive and the enthusiasm convey through each project is contagious. But […]
Committed to transforming care from hospital-centric to patient-centric, The Hospital & Healthsystem Association of Pennsylvania (HAP) is providing our members with a carefully crafted plan along with the training and tools to give voice to patients statewide. Patients are our inspiration and guiding lights as presented in this video blog, featuring Kirsten’s story. Unable to […]
She was admitted last night from the Emergency Department and is scheduled for cardiac catheterization today. Her chart says she is 84 years old, resides in long-term care and her name is Annie Smith. It’s a hectic morning on your medical unit with patients in all of the 24 beds. It promises to be “one […]
Patient-centered care. Family-centered care. Relationship-based care. I see these terms used freely around the Internet and blogosphere. I suspect they mean different things to different people, but as a patient advocate, I think they merit serious discussion. In shifting from a task-based approach to more a patient- and family-centered model of care that seeks to […]
I have been working in infectious diseases as a clinician over 10 years and continue to be struck by two things. One is how we as healthcare providers assume that we know how the patient is feeling and two, how little effort is spent in setting the stage, inviting a conversation and having a meaningful […]
It is with great joy I heard the OpenNotes Collaborative was named institutional winner of the John Q. Sherman Award for Excellence in Patient Engagement, at the NPSF Patient Safety Congress in May, 2014. In our 24 by 7 ecosystem, we often miss the ability to prioritize the connection between people, the real connections that […]
Every patient is different. And, so it seems, is every definition of patient engagement. No real revelation there. But it does expose a foundational imperative — where does patient engagement start? The easy answer, of course, is with the patient. But reality shows us that it often starts with caregivers and health care administrators who […]