Tag Archives: Patient Engagement

Patient Engagement

Helping Patients and Doctors Understand the Value of OpenNotes

To say “I had a few questions” after learning I had a brain tumor is an understatement. Born on the cusp between Generation X and the Millennials, my instinctual response as a patient—after posting a hospital selfie to Instagram, of course—is to Google every new medical term I encounter. For the most part, I find […]

Patient Empowerment

Engagement Begins With Empowerment

I recently attended a lecture by a high school English teacher on the topic of empowerment. She shared the results of an experiment she had done in her classroom where she tried to improve her students’ care and storage of notebook computers used during class. She described engaging her students by sharing with them how […]

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Janette Bisbee, MSN, RN-BC, NHA Janette Bisbee is the education/project manager for The Hospital & Healthsystem Association of Pennsylvania’s (HAP) Hospital Improvement Innovation Network (HIIN). Janette leads person and family engagement efforts at HAP, assisting member hospitals to operationalize person-and-family-centered care in their organizations. Janette has been a registered nurse for 25 years, and prior to joining HAP, spent the majority of her career in the field of long-term care. In addition to being an RN, Janette is a board certified gerontological nurse, and holds a Pennsylvania Nursing Home Administrator license.

Janette Bisbee, MSN, RN-BC, NHA has 1 post(s) at EngagingPatients.org


Best Practices

How to Engage Patients With Written Materials

One common thread connects all aspects of patient engagement: To truly engage patients, we must communicate with them in health-literate ways so they can be active participants in their own care. For written materials (digital or print), that means using the principles of plain language. While there is a lot written about the need to […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


Pain Management

Engaging Patients in Pain Management

I woke up yesterday with a pain in my neck. I hate when that happens. It’s annoying; it feels like I have to turn my entire body just to look left. But, on the pain scale, my pain is a one—it’s probably closer to zero—and it will go away soon. But imagine if nearly every […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


2018 Sherman Award

Prepare to Nominate the Best in Patient and Family Engagement

Next month, after the holidays have been celebrated and the New Year embraced, nominations will open for the 2018 Sherman Award for Excellence in Patient Engagement. Now is the perfect time to review this past year’s projects, challenges and accomplishments, and find those individuals and programs that stand out for their efforts to engage patients […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

Check out my: Twitter


Health Policy

HHS Endorses Patient Engagement in Draft Strategic Plan

In my post last month about integrating health literacy within an organization, I wrote about using an organization’s own strategic planning to help make your case for integrating health literacy and patient engagement. Well, just a few days after I submitted that post, the U.S. Department of Health & Human Services (HHS), through its own […]

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Christopher Trudeau, JD Christopher Trudeau, JD, has a dual appointment as an associate professor in the UAMS Center for Health Literacy and as an associate professor of law at the UALR Bowen School of Law. Chris is an expert on health literacy, plain language and the law. His views are his own; they do not necessarily represent those of his employers. He may be reached at ctrudeau@uams.edu.

Christopher Trudeau, JD has 7 post(s) at EngagingPatients.org

Check out my: Twitter


Shared Decision Making

Engaging in Uncertainty

Patient engagement is often described in the context of shared decision-making or health literacy. Engaged patients educate themselves, ask questions and make informed choices: Which approach to cancer treatment is right for me? How can I change my diet to improve my health? What do I need to know to ensure I’m managing my parents’ […]

Patient and Family Engagement

Patients and Caregivers Engage Without Calling It ‘Patient Engagement’

In 2013, before I’d ever heard of “patient engagement,”  I spent many days at doctor’s offices, hospitals, chemo infusion suites, in ambulances, and with visiting nurses in our home. My first husband, Ahmad, had Stage IV bladder cancer, and we spent a draining 11 months in a desperate quest to save his life. I observed […]

Patient Engagement, Uncategorized

Physical Therapy: Platform for Patient Engagement

For me, a yoga mat and foam roller count as professional tools. They also represent my personal commitment to patient engagement. I’ve worked as a writer and editor for a long time and, most days, spend hours sitting at the computer. That and other things I sometimes overdo—gardening, dancing, life in general—lead to aches and […]

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Susan Carr Susan Carr is a medical editor and writer specializing in patient safety and engagement. In addition to curating the EngagingPatients blog, she produces publications for the Betsy Lehman Center in Boston and the Society to Improve Diagnosis in Medicine. Susan lives and works in Lunenburg, Massachusetts.

Susan Carr has 185 post(s) at EngagingPatients.org

Check out my: Twitter


Shifting the Paradigm

Encore Presentation: Engaged Patients Are the New Paradigm

Editor’s Note: This week, we revisit a post written by “e-Patient” Dave deBronkart, whose thoughts are always evolving. In an article published in July in the Beryl Institute’s Patient Experience Journal, deBronkart continued to develop ideas that he explored for Engaging Patients in April: the pace of progress toward engagement and the kind of change that […]