When I said, “Let me know if there’s anything I can do to help,” I had no idea what I was I was in for. The friend I offered to help was on the cusp of a medical adventure neither he nor I could have imagined. In addition to being sicker than I realized, he […]
The Sherman Award for Excellence in Patient Engagement recognizes innovative programs that focus on building stronger engagement through deeper, more meaningful communication and relationships with patients and families. The award is conferred annually by Taylor Healthcare and the National Patient Safety Foundation’s Lucian Leape Institute on behalf of EngagingPatients.org. The winners and finalists were announced […]
What you need to understand about me is that I’ve lived my entire life outside the box. Active, engaged, creative and in control—that’s me. I was a master builder who worked on centuries-old buildings in and around my hometown of Portland, Oregon. I was the guy people called when a building had a problem no […]
Editor’s Note: Today, we presented the 2017 Sherman Awards for Excellence in Patient Engagement and named 2017’s finalists during the National Patient Safety Foundation’s Annual Congress. Below is the release that was issued this afternoon. During the coming months, EngagingPatients.org will feature the winners and finalists as guest bloggers. University of Rochester Medical Center’s UR Voice […]
All I knew was that something was seriously wrong with me. I had been experiencing blurred vision and intense headaches for quite some time, so I went to the Emergency Department to get checked out. I knew my blood pressure was high, but wasn’t sure if that was causing my headaches and vision problems. Part […]
Her usual doctor was out of town when Beth felt a lump on her right breast and under her arm. As she sat in the doctor’s office listening to a new nurse practitioner explain why she didn’t think an imaging test was necessary, Beth knew something was wrong. People in the medical profession—really anybody—can see […]
EngagingPatients.org created the Sherman Award for Excellence in Patient Engagement in 2014 as part of our ongoing mission to share best practices in patient engagement. Very simply, we believe improving communication and boosting patient and family engagement will result in better care, advance patient safety and improve outcomes. What we didn’t know until we dove […]
Editor’s Note: This week, we reached into our archive to bring you this “Encore Performance” from Michael Millenson who speaks candidly about the assumptions we make about people “different from us” and their implications for meaningful patient engagement and activation. A few years ago, I was upgraded to First Class on a flight from […]
The case for patient engagement has historically been ethical (“It’s how people should be treated”) and clinical (“Engaged patients have better outcomes”). But what happens when patient engagement becomes the law? That question has become more pressing with the release of the final rule for the Quality Payment Program of the Medicare Access and CHIP […]
Emotional well-being is not easy to measure, especially when compared to an improvement in blood sugar or blood pressure. Yet, I’m struck by how often patients use the adjective calm when describing health situations, explaining why they like their provider’s demeanor or wishing there was respite in a crisis. Calm need not connote ignorance, avoidance […]