This week, the National Patient Safety Foundation leads Patient Safety Awareness Week, a time to recognize and celebrate the many advances in patient safety over the years and the vast amount of work currently being done. This year’s theme urges patients to Navigate Your Health…Safely, which we believe can only be done when patients and […]
The words, “patient engagement” and “patient safety” seem like common sense in healthcare. However, if you are a professional caring for patients today you can certainly identify with Eliza Doolittle’s lament in My Fair Lady. “Words, words, words! I’m so sick of words I get words all day through First from him, now from you […]
A couple of years ago, I underwent hip surgery at a large Atlanta hospital. During the admissions process, I was asked to sign a consent form. The clerk handed me a single piece of paper with a signature block. In the footer of the page it read, “Page 5 of 8.” I asked the clerk […]