Tag Archives: Relationship-centered care

Patients as Partners

Cleveland Clinic’s ‘Our Voice Healthcare Partners Council’

by Julie Rish, PhD • July 26, 2018 • 0 Comments

Editor’s Note: Cleveland Clinic’s Our Voice Healthcare Partners Council was recognized as a finalist for the 2018 Sherman Award for Excellence in Patient Engagement. The Sherman Award is co-sponsored by Taylor Healthcare and the IHI/NPSF Lucian Leape Institute. In addition to selecting Sherman Award winners each year, the judges name finalists when the caliber of their projects warrant special recognition. […]

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Julie Rish, PhD Julie Rish is a clinical psychologist and director of design and best practice in the Office of Patient Experience at the Cleveland Clinic. She is the director of communication skills training and an assistant professor of medicine at the Cleveland Clinic Lerner College of Medicine of Case Western Reserve University. Rish’s work focuses on applying human-centered design to improve patient experience and co-designing partnering with patients to transform healthcare. She is passionate about improving experience for patients and caregivers, speaks nationally on this topic and was the recipient of the 2016 Press Ganey Success Story® award.

Julie Rish, PhD has 1 post(s) at EngagingPatients.org

2016 JQS Award Winner

Transforming Healthcare: Iora Health’s Innovative Model Focuses on Building Deep Relationships with Patients

by Joel Lazar, MD, MPH • June 7, 2016 • One Comment

Editor’s Note: Iora Health was named 2016 John Q. Sherman Award for Excellence in Patient Engagement winner for Dartmouth Health Connect, an innovative project that is transforming the way healthcare is delivered. The model has eliminated fee-for-service and is transforming traditional care: Instead, the practice focuses on building partnerships and deep relationships with patients. Their […]

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Joel Lazar, MD, MPH Dr. Joel Lazar serves as Medical Director of Dartmouth Health Connect, a primary care practice in Hanover, NH, and is also a member of the Clinical Leadership Council of Iora Health, the practice's parent company. Dr. Lazar received his BA and his MD from the University of Pennsylvania, and completed his residency in Family Medicine at Thomas Jefferson University Hospital in Philadelphia. He has also earned an MPH from The Dartmouth Institute for Health Policy and Clinical Practice. Prior to his work with Iora Health, Dr. Lazar served in clinical and leadership roles first with the Indian Health Service in Shiprock, NM, and then in the Department of Community and Family Medicine at Dartmouth-Hitchcock Medical Center in Lebanon, NH.

Joel Lazar, MD, MPH has 1 post(s) at EngagingPatients.org